20% off your first order Free shipping on orders over €95 Buy 3, get 2 free — GHK-Cu Skin Serum Free peptide face mask with Peptide Glow Serum GHK Bundle — Skin + Hair, 25% off 20% off your first order Free shipping on orders over €95 Buy 3, get 2 free — GHK-Cu Skin Serum Free peptide face mask with Peptide Glow Serum GHK Bundle — Skin + Hair, 25% off
Science-backed peptide care

Peptide serums,
refined for every day

Targeted formulas with GHK-Cu and SNAP-8. Quiet textures. Made for a consistent routine at home.

First order 20% off Free shipping over €95
Welcome offer

20% off your first order

Join the list below and the discount is applied at checkout in this shop.

Delivery

Free shipping over €95

Every order above €95 ships free. Final rates are confirmed in checkout.

Gift with purchase

Free peptide face mask

Included with every Peptide Glow Serum order.

Bestsellers

Most chosen in our community

Five focused serums. Nothing more.

Bundles & offers

Save more on the routine

Two curated sets, plus a gift with Peptide Glow Serum.

Why peptides

Three things that matter

Short, focused formulas. No extra noise.

Signal peptides

GHK-Cu and SNAP-8 are well-known cosmetic peptides used in skincare for the look of firmness, texture and expression lines.

Skin, hair, lashes

Each product is tuned to one routine: face, scalp or lash line.

Simple & calm

No UV, no device, no complicated course. A few drops in your existing routine.

Free shipping over €95On every qualifying order
14-day cooling-offClear returns process
Discreet shippingNeutral packaging
Collection

All serums

Open a product for its own page.

Curated sets

Bundles & offers

The same sets from the homepage, also here in the catalog.

Help

Frequently asked questions

Ordering, shipping, returns, payments and contact. Same working method as Vectrum Peptides.

Products

Is the shop only for businesses?

No. The shop does not use a business-only account check. Your rights and obligations depend on who is buying, the order and applicable law.

What are the products for?

The products in this shop are cosmetic serums for external use (skin, scalp, lash line). They are not a medicine, not a medical device, and not intended to be ingested or injected.

Which products do you sell?

Only these five: GHK-Cu Skin Serum, GHK-Cu Hair Serum, SNAP-8 + GHK-Cu Skin Serum, Peptide Glow Serum and Peptide Lash Serum.

Orders

Can I get an invoice?

Your order includes a confirmation. Email support if you need a separate invoice, and check that the legal and VAT details are correct at checkout.

Can I change or cancel an order?

Contact us as soon as possible at business@crystalpeptshop.com with the order number. Changes are not always possible once fulfilment has started.

Payments

Are prices inclusive of VAT?

Shown VAT can depend on the customer, the destination and the store tax settings. Check the final VAT and total in checkout before you pay.

Shipping

How long does processing take?

Processing time depends on stock, payment status and order checks. Dispatch details sit with the order information. No fixed shipping time is published.

Where do you ship?

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. Checkout confirms the final rate and availability for the address entered.

Is shipping free?

Orders over €95 qualify for free shipping. Checkout decides the final rate for your address.

How do I track a parcel?

Use the carrier track & trace number (not the store order number) via 17TRACK.

What if an order arrives damaged?

Keep the item and all packaging. Contact support quickly and send your order number plus clear photos of the parcel, the shipping label and the item concerned.

Returns

How do returns work?

Read the returns page and contact support before you send anything back. An eligible, non-defective return must be requested within 14 calendar days of delivery.

How do I use my withdrawal right?

Where the right applies, email a clear notice to business@crystalpeptshop.com within 14 calendar days of delivery.

Contact

Who operates this shop?

Vectrum Peptides operates this store. The Netherlands, CoC 94713715, VAT NL005103855B19.

How do I file a complaint?

Email business@crystalpeptshop.com. Include the order number, what happened, supporting evidence and the outcome you want.

How do I make a privacy request?

Email business@crystalpeptshop.com. Say whether you want access, correction, deletion, restriction or objection to certain processing.

When does support reply?

Reply times depend on message volume and the information needed. Clear order details help support answer more efficiently.

Shipping & delivery

Free shipping on orders over €95. Checkout always shows the final rate for your address.

Destinations

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. Checkout is the final availability check.

Costs

  • Available rates and the final delivery cost appear in checkout before payment.
  • Free shipping on orders over €95.
  • If checkout shows no rate, the order cannot go to that address.

Track & trace

After fulfilment we send a carrier track & trace number. That number is not the same as the store order number. Track via 17TRACK.

Processing

  1. Order received: order and payment status are recorded.
  2. Order checked: stock, payment and delivery details.
  3. Tracking assigned after fulfilment.
  4. In transit: the carrier determines scans and delivery events.

No fixed dispatch or delivery time is published. Timing depends on stock, payment, fulfilment checks, destination, customs, public holidays and local disruption.

Packaging

Packaging can vary by product, carrier and destination. Orders go out in neutral, discreet packaging.

Address, customs and issues

Check the delivery address before payment. Cross-border orders may involve local customs procedures, taxes or fees; those are for the customer.

  • Delayed or possibly missing: check the carrier scans first.
  • Marked as delivered: check the drop-off point, housemates and instructions.
  • Damaged, incorrect or incomplete: keep packaging and label. Send the order number and photos.
  • Returned to sender: support reviews the address, status and reason.

Returns & refunds

Contact support and wait for approval and return instructions before you post anything. 14 days · by post · no restocking fee · original payment method.

In short

  • Returns: yes, for eligible defective and non-defective products.
  • Non-defective condition: new, unused, unopened and sealed.
  • Window: 14 calendar days after delivery.
  • No standard direct exchange. Method: by post after approval.
  • Return shipping on non-defective items: paid by the customer.
  • Confirmed defect or incorrect item: shipping per our instructions.
  • No restocking fee. Refund within 5 working days after receipt and inspection.

Who is eligible

Defective: damage, defect, incorrect or incomplete. Keep the item, outer packaging and label. Photos may be requested. This policy does not limit statutory rights.

Non-defective: request within 14 calendar days of delivery. Cosmetics that have been opened or whose seal is broken may be refused for a voluntary return.

How to return

  1. Email business@crystalpeptshop.com.
  2. Give name, order number, product name, delivery date, reason, whether it is unopened, and photos if damaged.
  3. Wait for approval. Do not send to an unconfirmed address.
  4. Ship by post in protective packaging. Tracked post is recommended.
  5. After inspection, an approved refund follows within 5 working days.

Right of withdrawal

Where the right applies, email a clear notice to business@crystalpeptshop.com within 14 calendar days of delivery. Where the law requires it, an approved withdrawal refund includes the original standard shipping cost.

Vectrum Peptides · The Netherlands · CoC 94713715 · VAT NL005103855B19

Contact

For orders, returns, privacy requests or a business question.

Email directly

business@crystalpeptshop.com

For a complaint or return, include the order number, what happened, any evidence and the outcome you want.

This shop is operated by Vectrum Peptides, the Netherlands.
CoC 94713715
VAT NL005103855B19

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